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[Remote] Instructional Designer

Remote · Malaysia Full-time

Note: The job is a remote job and is open to candidates in USA. Asure Software is a company focused on Human Capital Management (HCM) solutions, helping businesses develop their workforce. They are seeking an Instructional Designer to create scalable and high-quality learning experiences, collaborating with various stakeholders to design and implement effective training programs.

Responsibilities

  • Lead the end-to-end design of learning programs: onboarding, product knowledge, role-specific skills, and manager development
  • Build engaging eLearning modules, job aids, facilitator guides, assessments, and blended learning experiences
  • Work directly with subject matter experts (trainers, product managers, CS leads) to translate role responsibilities, workflows, policies, and product usage into learner-centered training experiences
  • Apply adult learning principles and instructional design frameworks (ADDIE, SAM, or equivalent) to every piece of work
  • Build digital learning content using tools such as Articulate Storyline/Rise, Camtasia, or similar platforms
  • Incorporate real‑world role scenarios and practice opportunities to reinforce learning transfer
  • Establish and own our authoring tool workflow and content standards
  • Partner with our LMS admin to ensure content is well-structured, easily navigable, and maintained
  • Build templates and reusable assets that allow the team to produce content faster over time
  • Partner with HR Business Partners and business leaders to conduct learning needs analysis
  • Translate business problems into learning solutions — and push back clearly when training isn't the right answer
  • Present design proposals and work-in-progress to stakeholders and incorporate feedback effectively
  • Define success criteria for every program you design
  • Use learner feedback, completion data, and business outcomes to iterate and improve content
  • Contribute to building a measurement framework for the wider L&D function
  • Maintain and update learning content to reflect evolving processes, systems, and role expectations

Skills

  • 3-5 years of instructional design experience, ideally in a SaaS, tech, or professional services environment
  • Proficiency with at least one major authoring tool (Articulate 360, Adobe Captivate, or equivalent)
  • Strong grasp of adult learning theory and practical experience applying different design methodologies
  • Experience conducting learning needs analysis and translating findings into a content plan
  • Able to manage multiple projects simultaneously and work independently without a lot of structural support
  • Strong communication and stakeholder management skills — you'll be working closely with non-L&D people constantly
  • A portfolio of work that demonstrates range: eLearning, facilitator-led content, job aids, and ideally some blended programs
  • Experience in HR software, HCM, or a similarly complex B2B product environment
  • Experience building content for both internal audiences and external customers/clients
  • Some exposure to learning analytics or evaluation frameworks (Kirkpatrick or similar)
  • Familiarity with LMS administration (not a requirement, but useful in our current setup)

Benefits

  • Medical, Dental, Vision, HSA, FSA- All effective on day 1!
  • Company paid Basic Life Insurance, A+D, Long-Term Disability, and Short-Term Disability
  • 401K Program with 3% safe harbor contribution
  • Employee Stock Purchase Program
  • Fitness Reimbursement Program
  • Self-Managed PTO

Company Overview

  • Asure Software offers human capital management solutions and HR services for businesses aiming for growth. It was founded in 1985, and is headquartered in Austin, Texas, USA, with a workforce of 501-1000 employees. Its website is http://www.asuresoftware.com.
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