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[Remote] Infrastructure and Operations Engineer

Remote · Hong Kong Full-time

Note: The job is a remote job and is open to candidates in USA. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. This role will be part of a core team responsible for designing, deploying, and operationalizing the asset discovery platform across the enterprise, focusing on establishing a single, accurate source of truth for IT and IoT assets.

Responsibilities

  • Leverage enterprise-approved AI tools to streamline workflows, automate tasks and drive continuous improvement
  • Evaluate emerging trends to inform solution design and strategic innovation
  • Design, implement, and maintain network discovery tools (eg, Armis, Runzero, Lansweeper) to ensure comprehensive asset visibility
  • Demonstrate conceptual knowledge of network discovery principles and methodologies
  • Analyze network and system data to identify infrastructure components, configurations, and interdependencies
  • Collaborate with cross-functional teams to integrate discovery data into IT asset management and security systems
  • Develop and implement strategies for continuous improvement of discovery processes and data accuracy in large-scale environments
  • Provide subject matter expertise on networking protocols, system architectures, and asset discovery best practices
  • Troubleshoot complex issues related to network discovery tool performance and data collection
  • Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement

Skills

  • High School Diploma/GED
  • 8+ years of experience in networking protocols (e.g., TCP/IP, DNS, DHCP, SNMP) and system architectures (e.g., Windows, Linux, cloud platforms)
  • 5+ years of experience in the implementation and management of scanning and discovery tools in large enterprise environments (10,000+ devices)
  • 5+ years of experience with Network Discovery tools such as Armis, Runzero, Lansweeper, BMC Discovery, ServiceNOW discovery, HP UD etc
  • 3+ years of experience with scripting or automation (e.g., Python, PowerShell) for data collection and analysis
  • 3+ years of experience in data analysis and reporting on discovered assets
  • Relevant industry certifications (e.g., CCNA, CompTIA Network+)
  • Experience with other IT Asset Management (ITAM) or Configuration Management Database (CMDB) solutions
  • Experience working in a regulated industry, such as healthcare
  • Demonstrated ability to translate complex technical information into clear, concise reports and presentations for various audiences

Benefits

  • A comprehensive benefits package
  • Incentive and recognition programs
  • Equity stock purchase
  • 401k contribution (all benefits are subject to eligibility requirements)

Company Overview

  • Dice is a job-searching platform for technology professionals. It is a sub-organization of DHI Group. It was founded in 1990, and is headquartered in Santa Clara, California, USA, with a workforce of 201-500 employees. Its website is http://www.dice.com.
  • Company H1B Sponsorship

  • Dice has a track record of offering H1B sponsorships, with 2 in 2022, 4 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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