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[Remote] Growth - Account Engagement Manager (Full time)

Remote · Canada Full-time

Note: The job is a remote job and is open to candidates in USA. Fitnescity Health is focused on enhancing customer and partner relationships, and they are seeking a Growth - Account Engagement Manager to improve account happiness and engagement. The role involves understanding partner needs, leading engagement initiatives, and running growth campaigns to drive retention and loyalty.

Responsibilities

  • Deeply understand our partner base and what drives retention among cohorts
  • Lead and refine partner cohort analysis
  • Work closely with Operations to understand current pain points and implement initiatives to increase engagement and growth
  • Lead partner engagement end to end (lead generation, outreach, and other content)
  • Run campaigns and other growth initiatives end-to-end (activation, retention, loyalty): Identify opportunities, prioritize projects, design experiments, develop campaign strategy, oversee execution and analyze results
  • Work with the team to unlock innovative, company-specific strategies for growth

Skills

  • You have an Undergraduate or a Master's Degree in Management
  • You have Growth / Marketing / Business to Business experience
  • You are good with numbers
  • You must be able to work in a competitive, fast-paced and dynamic environment
  • You should be comfortable working with little supervision (training will be provided)
  • You have excellent writing skills (this is a strict requirement)
  • You are familiar with the fitness and wellness industry

Company Overview

  • Building the world’s largest platform of wellness tests. It was founded in 2020, and is headquartered in Newark, New Jersey, USA, with a workforce of 11-50 employees. Its website is https://www.fitnescity.com/.
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