Note: The job is a remote job and is open to candidates in USA. Hyatt is a hospitality company that believes in the power of belonging and making people feel at home. They are seeking a Group Sales Manager to focus on selling guest rooms and meeting space, managing accounts, and achieving revenue goals primarily in the pharmaceutical and healthcare markets, while also targeting corporate opportunities in finance and insurance.

Responsibilities

• Sell guest rooms, meeting space, and related hotel services to assigned group market segments
• Manage an assigned account base, including existing customers, special accounts, and target prospects
• Solicit and generate new business through proactive outreach, direct sales calls, prospecting, networking, and relationship building
• Focus primarily on pharmaceutical and healthcare group business, while also developing opportunities within finance, insurance, and other corporate markets
• Prepare and present effective proposals, contracts, and business recommendations that align with client needs and hotel revenue goals
• Respond promptly and professionally to leads, RFPs, phone inquiries, emails, and client requests
• Conduct site inspections, property tours, pre-planning visits, and client entertainment as appropriate
• Negotiate business terms to maximize hotel profitability while satisfying customer needs
• Maintain accurate, well-organized documentation, account files, sales activities, production records, reports, and follow-up plans
• Partner with Revenue Management, Events, Operations, and hotel leadership to qualify business and ensure smooth turnover of definite groups
• Coordinate customer service requirements with internal hotel departments to support successful program execution
• Participate in and, when appropriate, lead sales calls, sales blitzes, client meetings, and market outreach
• Travel for business development, tradeshows, customer appointments, and industry events
• Meet or exceed assigned sales goals, revenue targets, activity expectations, and account production objectives
• Represent Grand Hyatt DFW and Hyatt professionally in all customer, colleague, and industry interactions
• Demonstrate Hyatt’s purpose of care through service, empathy, integrity, inclusion, respect, and a strong commitment to client satisfaction

Skills

• Minimum of two years of hotel sales experience requires
• Strong understanding of the group sales process, account management, prospecting, and customer relationship management
• Proven ability to solicit, qualify, negotiate, and close group business
• Excellent verbal and written communication skills
• Strong presentation, proposal-writing, and negotiation skills
• Ability to build and maintain strong client relationships
• Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced, target-driven environment
• Comfortable working with sales systems, lead platforms, RFP tools, reporting tools, and Microsoft Office
• Ability to travel for client appointments, business development, and tradeshows
• Self-motivated, competitive, professional, and goal-oriented
• Remote-based candidates must be located in Northeast U.S. states, as required
• Pharmaceutical and/or healthcare group sales experience preferred
• Experience selling corporate group business, especially within finance and insurance sectors, preferred

Benefits

• Free Room Nights, Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental, and Vision Insurance
• 401K with company match
• Paid vacation, sick days, new child leave, and personal day
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Free colleague meals during shift
• Employee Stock Purchase Plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more

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