Note: The job is a remote job and is open to candidates in USA. LetsGetChecked is a global healthcare solutions company that provides the tools to manage health from home through health testing, virtual care, genetic sequencing, and medication delivery. They are seeking a highly motivated Graduate Software Engineer to join their US technology team, focusing on log and data analysis to assist in troubleshooting and resolution of key issues.

Responsibilities

• Log and Data Analysis: You will be responsible for reviewing application logs, system metrics, and operational data to identify patterns, errors, and potential issues
• Issue Triage & Resolution: Work closely with our engineering teams to triage incoming bugs and support tickets, providing them with initial findings and relevant information from your log analysis
• Feature Development: You will be introduced to bug fixing and the initial development of new features, helping to build out our products and solutions
• Collaborate and Document: Serve as a key link between our Quality Assurance, Operations, and and Engineering teams, ensuring seamless communication and a quick path to resolution. Maintain clear and concise documentation of issues, findings, and resolutions in our knowledge base

Skills

• A Bachelor's degree in Computer Science, Software Engineering, or a related field
• You have a natural curiosity and a passion for figuring out problems and getting to the root cause of an issue
• You are a disciplined creator of automated tests for your own code
• A genuine interest in software development and a strong desire to build a career in engineering
• You can work autonomously to find solutions to complex problems
• You can be flexible and responsive to changing requirements and priorities
• Excellent written and verbal communication skills, with the ability to explain complex technical issues to a variety of audiences
• Some familiarity with programming languages (e.g., Python, C#, JavaScript) and a basic understanding of software systems
• Experience with Application Observability tools such as Splunk or Datadog
• Experience with Cloud Platforms (e.g., AWS, Azure, GCP)

Benefits

• Dental, vision, and multiple group medical plans to choose from
• A 401(k) retirement savings plan
• Group life insurance
• (AD&D) insurance
• Flexible spending account (FSA) and health savings account (HSA)
• Commuter benefits
• Employer-paid short-term (STD) and long-term disability (LTD) insurance
• Additional supplemental insurance plans (spouse life insurance, legal insurance, an employee assistance program, home health testing kits, and a fertility medication discount program)
• Flexible vacation time
• Accrued paid sick time
• 10 paid holidays
• (2 floating holidays for full time non-exempt employees)
• Up to 16 weeks of paid parental leave for a birthing parent
• Up to 8 weeks of paid bonding leave for non-birthing parents
• Up to 12 weeks of family caregiver leave, including 4 paid, to support care for a family member
• A Lifestyle Spending Account allowance each month

Company Overview

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