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[Remote] Engineering Manager, FDE Infrastructure (NORAM)

Remote · South Africa Full-time

Note: The job is a remote job and is open to candidates in USA. Cohere is the leading security-first enterprise AI company, focused on building cutting-edge foundation AI models and products to solve real-world business problems. They are seeking an Engineering Manager to lead their Deployment Engineering team, responsible for driving the deployment of their North platform into customer environments and ensuring customer success.

Responsibilities

  • Lead and mentor a team of Forward Deployed Engineers
  • Drive end-to-end deployment of North in private cloud and on-premises environments
  • Take ownership of customer success from technical implementation through delivery
  • Collaborate closely with Product, Engineering, and Sales to shape how we deliver AI to enterprises
  • Mentor your team on cloud infrastructure, Kubernetes, and enterprise-grade deployments
  • Optimize performance for OpenSearch, databases, and other K8s services
  • Define scaling guidelines for GPU and CPU compute resources
  • Build processes & technology that scales — we're growing fast

Skills

  • 5+ years of experience in software engineering with demonstrated leadership
  • Hands-on experience deploying enterprise software at scale
  • Strong expertise in cloud infrastructure (Azure, AWS, GCP)
  • Experience with Kubernetes, Helm, and CI/CD pipelines
  • High agency — you don't wait for permission to solve problems
  • A doer mentality — you dig in and get stuff done
  • Experience managing engineers in a fast-paced, high-growth environment
  • Excellent communication skills in English
  • Fluency in additional European languages
  • Experience with AI/ML infrastructure
  • Background in enterprise security and compliance

Benefits

  • A daily lunch program
  • Plenty of snacks
  • Regular community and social events
  • A co-working benefit so you can work alongside others in your city
  • We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
  • Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.

Company Overview

  • Cohere develops enterprise artificial intelligence software and provides language models, retrieval tools, and workplace platforms. It was founded in 2019, and is headquartered in Toronto, Ontario, CAN, with a workforce of 201-500 employees. Its website is https://cohere.com.
  • Company H1B Sponsorship

  • Cohere has a track record of offering H1B sponsorships, with 11 in 2025, 14 in 2024, 13 in 2023, 5 in 2022, 2 in 2021. Please note that this does not guarantee sponsorship for this specific role.
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