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[Remote] Disbursement Underwriter (REMOTE)

Remote · Canada Full-time

Note: The job is a remote job and is open to candidates in USA. Equitable is a company committed to helping clients secure their financial well-being. They are seeking a Disbursement Underwriter responsible for reviewing and approving disbursement ACH requests to ensure accuracy and compliance with policies.

Responsibilities

  • Utilize the DRP tool, which allows you to see debit and credit history in any site including HM, SOC, NOC & LPL
  • Review AWD to confirm if money was ever sent to/received from the account
  • Confirm in AWD if we received a contribution check from requested account
  • Validate original Medallion Signature Guarantee, if available
  • Call rep of record to confirm they personally spoke with the client in person or over phone regarding request
  • Call client using the phone number on the application
  • A check is mailed to the client’s address if the account cannot be verified

Skills

  • HS Diploma or equivalent
  • 1+ years of experience in customer service or fraud prevention
  • Demonstrated analytical and critical thinking skills with the ability to assess risk and make sound decisions
  • Experience reviewing financial transactions or policy related transactions
  • Ability to interpret and apply company policies, procedures and regulatory requirements
  • Ability to work independently while collaborating effectively within a team environment
  • Ability to escalate potential fraud concerns when appropriate
  • Associates Degree or higher

Benefits

  • Base salary increases
  • Spot bonuses
  • Short-term incentive compensation opportunities
  • Medical
  • Dental
  • Vision
  • A 401(k) plan
  • Paid time off

Company Overview

  • Equitable provides consulting services to secure the financial well-being and retirement strategies for individuals and families. It was founded in 1859, and is headquartered in New York, New York, USA, with a workforce of 5001-10000 employees. Its website is https://equitable.com/.
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