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[Remote] Digital CRM Consultant

Remote · Colombia Full-time

Note: The job is a remote job and is open to candidates in USA. Hexaware Technologies is seeking an experienced Salesforce CPQ & Revenue Cloud Business Analyst to drive transformation in revenue operations. The role involves collaborating with stakeholders to optimize processes and define business requirements for Salesforce-based solutions.

Responsibilities

  • Collaborate with business stakeholders across Sales, Finance, RevOps, Customer Success, and Operations to gather and document requirements
  • Lead workshops to understand current-state processes and define future-state business capabilities
  • Translate business requirements into functional specifications, user stories, acceptance criteria, and process flows
  • Act as liaison between business users, architects, developers, QA, and implementation partners
  • Analyze and design solutions for: Product catalog and product hierarchy, Bundles, nested bundles, and product configuration, Pricing models, discounting, approvals, and guided selling, Quote generation and quote lifecycle, Contracting and renewals, Subscription and usage-based business models, Amendments, ramp deals, co-terming, and renewals, Revenue lifecycle processes
  • Support implementation and enhancement of Salesforce Revenue Cloud capabilities
  • Define business rules for pricing, promotions, entitlements, and commercial structures

Skills

  • 5–10+ years overall experience
  • 3+ years in Salesforce CPQ / Revenue Cloud
  • Strong domain expertise in Salesforce CPQ / Revenue Cloud
  • Experience with subscription models
  • Experience with pricing strategies
  • Experience with product catalog management
  • Experience with enterprise quote-to-cash processes
  • Ability to collaborate with business stakeholders across Sales, Finance, RevOps, Customer Success, and Operations
  • Ability to gather and document requirements
  • Ability to lead workshops to understand current-state processes and define future-state business capabilities
  • Ability to translate business requirements into functional specifications, user stories, acceptance criteria, and process flows
  • Ability to act as liaison between business users, architects, developers, QA, and implementation partners
  • Ability to analyze and design solutions for product catalog and product hierarchy
  • Ability to analyze and design solutions for bundles, nested bundles, and product configuration
  • Ability to analyze and design solutions for pricing models, discounting, approvals, and guided selling
  • Ability to analyze and design solutions for quote generation and quote lifecycle
  • Ability to analyze and design solutions for contracting and renewals
  • Ability to analyze and design solutions for subscription and usage-based business models
  • Ability to analyze and design solutions for amendments, ramp deals, co-terming, and renewals
  • Ability to analyze and design solutions for revenue lifecycle processes
  • Ability to support implementation and enhancement of Salesforce Revenue Cloud capabilities
  • Ability to define business rules for pricing, promotions, entitlements, and commercial structures

Company Overview

  • At Hexaware, we're not just a global technology and business process services company; we're a community of 31,600+ Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. It was founded in 1990, and is headquartered in Iselin, New Jersey, USA, with a workforce of 10001+ employees. Its website is https://hexaware.com.
  • Company H1B Sponsorship

  • Hexaware Technologies has a track record of offering H1B sponsorships, with 103 in 2026, 628 in 2025, 703 in 2024, 510 in 2023, 648 in 2022, 647 in 2021, 1064 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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