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[Remote] Data and Reporting Analyst

Remote · United Arab Emirates Full-time

Note: The job is a remote job and is open to candidates in USA. Driven Brands is North America's largest automotive services company, and they are seeking a Data and Reporting Analyst to support enterprise reporting and data analysis initiatives. This role involves designing and maintaining reports and data pipelines, collaborating with stakeholders, and ensuring data quality for informed business decisions.

Responsibilities

  • Report Development: Design, build, and maintain custom reports, KPIs, and dashboards to support daily operations and strategic goals
  • Stakeholder Collaboration: Partner with department leaders to define key metrics, gather reporting requirements, and present findings in an easily understandable format
  • Data Extraction & Management: Collect raw data from various enterprise systems (e.g., ERP, CRM, ServiceNow, SQL databases), ensuring accuracy, consistency, and completeness
  • Supports applications and solutions delivery by participating in design reviews and walk-throughs to communicate requirements and validate proposed solutions
  • Data Governance: Audit data regularly, identify data quality issues, and support data cleansing and standardization initiatives
  • Automation & Documentation: Reduce manual reporting efforts through automation. Document data dictionaries, reporting procedures, and standard operating procedures (SOPs)
  • Drives simplification and standardization strategies across brands
  • Collaborates with corporate finance and IT teams to provide ad hoc support on complex subjects and analytic projects to support strategic initiatives
  • Understands data integrations to ensure efficient data exchange across systems
  • Works collaboratively with various IT teams to design and deliver optimized, user-friendly reporting solutions as well as cost effective historical data archiving solutions

Skills

  • Bachelor's degree in Information Technology, Accounting or Finance
  • 4-6+ years of experience in data analysis, reporting, or business intelligence
  • General ERP Financial Module experience (GL, FA, Projects. etc) required
  • Strong experience with advanced data analysis tools
  • Strong experience in querying languages (SQL) – ability to edit and write from scratch
  • Process-oriented with the ability to gather, structure and analyse data from multiple data sources and brands
  • Experience developing and maintaining KPI's in ServiceNow
  • Experience in leveraging technology to improve business processes
  • Experience in defining, scoping, and managing process and technology initiatives
  • Ability to communicate/present to management
  • Strong initiative-taker with a resilient, solution minded approach to complex problems
  • Ability to partner with others to simplify complex processes, break down barriers and incorporate the ideas of others
  • Demonstrated experience in the software development lifecycle
  • Oracle Cloud ERP strongly preferred
  • Oracle BI/OTBI preferred; Tableau, PowerBI, others accepted

Benefits

  • Supplemental pay types may include commissions or bonus incentives, depending on the role.
  • Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay.
  • Get early access to 50% of your earned wages at any time through our myFlexPay program.

Company Overview

  • Auto Glass Now offers auto glass repair and replacement with same-day service and a nationwide warranty. It was founded in 1987, and is headquartered in Charlotte, North Carolina, USA, with a workforce of 201-500 employees. Its website is https://www.autoglassnow.com.
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