Note: The job is a remote job and is open to candidates in USA. Scanifly is a mission-driven company driving the clean energy transition through cutting edge technologies. They are seeking a Customer Success Support representative to provide day-to-day support on software chat and email, conduct reviews of the design queue, and troubleshoot client issues while maintaining effective communication.

Responsibilities

• Day to day support on software chat and email
• Conduct daily reviews of the design queue, ensuring a smooth process
• Troubleshoot issues while maintaining client communication and collaboration with colleagues

Skills

• Must be located in MST or PST
• Able to work 2-6pm PST Mon-Fri
• Ability to communicate effectively with clients
• Participate in day to day Customer Success support initiatives
• Familiarity with solar design and installation preferred, roofing and construction considered

Benefits

• Relentless collaboration with your team and colleagues
• People first culture
• 100% remote

Company Overview