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[Remote] Customer Success Specialist
Note: The job is a remote job and is open to candidates in USA. Millennium Software and Staffing Inc is seeking a Customer Success Specialist to drive onboarding, enablement, and adoption of Cisco IQ, a platform for IT asset visibility, lifecycle management, and security insights. The role involves leading onboarding, setup, and data integrations, delivering platform demos, and managing a high-volume portfolio using data insights.
Responsibilities
- Lead onboarding, setup, and data integrations
- Deliver platform demos and drive adoption
- Manage a high-volume portfolio using data insights
Skills
- 3+ years in Customer Success / TAM / technical enablement
- SaaS experience + strong presentation skills
- Knowledge of IT infrastructure, networking, or security
- Cisco ecosystem experience (CX Cloud, TAC) or AIOps platform
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