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[Remote] Customer Service Hospitality – Reservations

Remote · Malaysia Full-time

Note: The job is a remote job and is open to candidates in USA. Careers In Travel | Destination Planners is seeking a Customer Service Hospitality – Reservations professional to assist clients with booking and managing hotel reservations. The role involves providing excellent customer service and ensuring a smooth reservation process from a remote location.

Responsibilities

  • Assist clients in selecting and booking hotels
  • Share accurate details on amenities, pricing, and availability
  • Manage and update reservation details
  • Communicate promptly and professionally via phone, email, or messaging

Skills

  • Strong communication and customer service skills
  • Professional, detail-oriented, and self-motivated
  • Basic computer skills and reliable internet connection
  • Hospitality or customer service experience is a plus

Benefits

  • Flexible remote schedule
  • Full training and booking system access
  • Supportive team environment
  • Income-earning possibilities based on performance
  • Travel discounts and perks

Company Overview

  • Careers In Travel | Destination Planners is a professional travel career platform dedicated to helping aspiring travel advisors turn their passion for travel into a profitable, flexible business. It was founded in 2019, and is headquartered in Baltimore, MD, US, with a workforce of 11-50 employees. Its website is https://calendly.com/travel-agent-career/informational-meeting.
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