Note: The job is a remote job and is open to candidates in USA. Delaney Agency is hiring an Insurance Customer Care Consultant to support individuals and families seeking insurance solutions. This remote, client-facing role involves guiding clients through protection options and conducting virtual consultations via phone or Zoom.

Responsibilities

• Connect with inbound client requests who have asked for insurance information
• Conduct virtual consultations by phone or Zoom
• Ask clear questions to understand client needs
• Present appropriate insurance options based on those needs
• Assist clients through the application process
• Follow company systems for scheduling, documentation, and follow-up
• Participate in required training and team meetings

Skills

• Must be authorized to work in the United States
• Ability to pass a background check
• Reliable phone, computer, and internet connection
• Comfortable communicating by phone and video
• Ability to follow structured systems and processes
• An active Life Insurance License is required for this role
• Candidates without a license must be willing to obtain one prior to client appointments
• Experience in customer service, sales, or client-facing roles
• Comfort working independently in a remote environment

Benefits

• Systems, Training & Mentorship Provided
• Fully remote
• Flexible scheduling based on client availability
• Guidance and resources are available for qualified applicants

Company Overview