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[Remote] Consultant, Systems & Change Management - Salesforce

Remote · Singapore Full-time

Note: The job is a remote job and is open to candidates in USA. CCS Fundraising is an international strategic fundraising firm that partners with nonprofits for transformational change. They are seeking a Consultant in Systems & Change Management with expertise in Salesforce to oversee and execute projects focused on data challenges and fundraising operations best practices.

Responsibilities

  • Successfully lead and manage projects from inception to conclusion
  • Apply critical and strategic thinking to quickly identify the crux of a problem, question or issue
  • Communicate clearly, concisely, and logically both verbally and in writing and is comfortable articulating strategies with a variety of audiences; ability to convey information in a thoughtful visual manner a plus
  • Thrive in a startup environment, working independently and helping to shape and lead the growth of a cutting-edge practice within the firm
  • Assessing the ability of client systems and processes to support high-performing fundraising programs and ambitious, multi-year campaigns
  • Developing business processes and standard operating procedures to streamline operations
  • Prioritizing data for cleanup and developing a plan for ongoing oversight and maintenance
  • Evaluating the integrity and flow of data in highly complex organizations
  • Working with client leadership to identify key performance indicators and set financial, philanthropic and activity goals
  • Developing reports and dashboards to meet client needs
  • Supporting systems conversions from requirements definition to go-live

Skills

  • Experience working with Salesforce as an administrator and/or developer
  • Technical proficiency required to recognize, scope, and design optimal methods for the generation, entry, management, use, and interpretation of data
  • An understanding of systems architecture best practices and data governance standard protocols
  • Demonstrated familiarity with data analysis
  • Experience working with large data sets
  • A comprehensive understanding of the data life cycle (from entry to insight)
  • Experience working with stakeholders at various levels and across different departments
  • Outstanding organizational skills and ability to manage multiple tasks simultaneously
  • A continuous learning mindset
  • This role requires approximately 20% travel for activities such as conducting interviews, facilitating workshops, delivering presentations, and participating in team events and retreats
  • Experience working with relational databases, CRM and ERP systems beyond the end-user perspective in a non-profit setting
  • Healthcare, higher education, and/or federated nonprofit experience a plus
  • Great storytelling skills and strong public speaking skills
  • Experience with the following: Data visualization and dynamic reporting tools (e.g., Tableau, Power BI)
  • Workflow modeling and business process design (e.g. Visio)
  • Relational database architecture and management
  • Query/programming languages (e.g. SQL, Python) a plus

Benefits

  • CCS offers competitive benefits
  • A dynamic training program
  • Resources
  • Career advancement
  • Mentoring
  • Networking opportunities

Company Overview

  • CCS Fundraising provides interim development management and assessments services. It was founded in 1947, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is https://ccsfundraising.com/.

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