Note: The job is a remote job and is open to candidates in USA. Windward Consulting is an Elite ServiceNow Partner that provides innovative Service Reliability solutions. They are seeking a Commercial Sales Executive who will be responsible for driving value creation, retention, and expansion across mid-to-large enterprise accounts, developing growth strategies, and managing client relationships.

Responsibilities

• Develop and execute growth strategies for medium and large enterprise accounts
• Build deep understanding of client priorities and translate them into meaningful Windward opportunities
• Strengthen executive relationships to drive retention, expansion, and long-term partnership value
• Lead account planning and territory strategy with disciplined pipeline and forecast management
• Navigate complex buying cycles, negotiate agreements, and close services engagements
• Coordinate internal teams—including Pre-Sales, Delivery, and Executive leadership—to support customer needs and strategic pursuits
• Stay current on competitive trends and market movements within the ServiceNow and enterprise services ecosystem
• Expand Windward’s presence within strategic accounts by uncovering high-value opportunities tied to enterprise transformation
• Build and deepen executive relationships, positioning Windward as a trusted advisor across ServiceNow, ITSM, AIOps, CMDB, and reliability initiatives
• Influence client direction through strategic insight, clear recommendations, and outcome-based roadmaps
• Strengthen retention and loyalty by ensuring delivery excellence and proactive executive engagement
• Accelerate company growth by securing net-new logos and driving significant annual consulting revenue

Skills

• 7+ years of consultative sales experience in high-technology services, ideally within the ServiceNow, ITSM/ITOM, or Enterprise Management space
• Demonstrated success selling into mid-to-large enterprises with consistent C-suite engagement
• Strong executive presence and business acumen, with the ability to diagnose enterprise challenges and shape integrated solutions
• Proven track record of $3M–$5M+ in annual consulting revenue through a mix of net-new wins and account expansion
• Expertise in managing complex, full-lifecycle sales motions and building compelling, value-driven business cases
• Deep understanding of enterprise industry verticals relevant to the assigned territory
• Skilled in delivering high-impact presentations and leading executive-level discussions
• Proficiency with CRM and pipeline management tools (Salesforce preferred)
• High integrity, a strong work ethic, and a results-oriented mindset

Benefits

• Competitive base salary aligned with experience and performance expectations.
• Uncapped commission potential with significant earning upside.
• Medical, Dental, Vision, Flexible Spending Accounts, Short Term Disability, Long Term Disability, Life Insurance and AD&D, as well as the option to purchase additional Life Insurance and AD&D
• Paid Time Off, Personal Leave, Holidays
• 401(k) plan with company match
• Work/life balance

Company Overview