At Blue Mountain, we support the companies developing life-changing medicines, therapies, and medical devices. Our software helps highly regulated life sciences organizations improve compliance, operational efficiency, and collaboration - so they can stay focused on improving patient outcomes. We are looking for a motivated, entry-level Cloud Operations Analyst to join our growing team. If you enjoy technology, problem-solving, automation, and cloud platforms, this is an opportunity to build a long-term career with a company that invests in your growth.

What You'll Do

As a Cloud Operations Analyst, you'll help support and maintain Blue Mountain's cloud-hosted software environments for customers across the global life sciences industry. You'll work closely with experienced technical teams while gaining hands-on experience with cloud infrastructure, databases, scripting, and software operations.

Key Responsibilities

Support cloud-based customer deployments and system configurations Monitor cloud environments to ensure reliability and performance Execute and maintain PowerShell scripts for operational tasks and automation Assist with SQL database backup, restore, and maintenance activities Support Azure cloud infrastructure and related services Create and maintain technical documentation and process guides Assist with authentication setup and application access management Help troubleshoot application and infrastructure issues Participate in software upgrades, cloud operations tasks, and continuous improvement initiatives

What We're Looking For

We're seeking someone who is curious, collaborative, and eager to grow their technical skills in a fast-paced cloud operations environment. Required Skills & Qualifications Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field Working knowledge of: PowerShell scripting Microsoft SQL / SQL querying Microsoft Azure cloud technologies Strong troubleshooting and analytical thinking skills Excellent communication and documentation abilities Ability to learn quickly and work effectively in a team environment

Nice to Have

Internship, academic, lab, or personal project experience with cloud technologies Exposure to IT operations, SaaS platforms, or database administration Familiarity with networking, automation, or monitoring tools What You Can Expect At Blue Mountain, we believe in building careers - not just filling roles. You'll receive structured onboarding, mentorship, and hands-on training from experienced team members who are invested in your success. Why Join Blue Mountain? Meaningful work supporting the life sciences industry Collaborative and supportive team environment Career growth and technical development opportunities Exposure to enterprise cloud technologies and SaaS operations