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[Remote] Clinical Specialist - Global Academy

Remote · Saudi Arabia Full-time

Note: The job is a remote job and is open to candidates in USA. Össur is a leading global provider of innovative mobility solutions that help people live a Life Without Limitations®. The Clinical Specialist - Global Academy applies clinical and technical expertise to design and deliver digital educational solutions, collaborating with various teams to ensure content is accurate and supports product adoption.

Responsibilities

  • Designs, develops, and maintains digital educational content, including e-learning modules, instructional videos, webinars, virtual workshops, and other online learning assets
  • Plans and delivers live online education for global internal and external audiences
  • Presents education content via video and live online formats as part of global digital learning offerings
  • Ensures all educational materials are clinically accurate, pedagogically sound, and aligned with regulatory and quality requirements
  • Continuously improves digital education offerings based on feedback, performance data, and evolving clinical and market needs
  • Works closely with Sales to ensure educational content supports commercial strategies, product launches, and scalable customer onboarding
  • Partners with Global Product Management (GPM) to align education with product positioning, intended use, and lifecycle milestones
  • Collaborates with R&D and Medical Office to translate product design, features, and clinical evidence into clear, effective educational materials
  • Provides structured clinical and educational input throughout new product development and post-launch phases
  • Acts as a clinical and technical resource for internal stakeholders, supporting questions related to product use, indications, and clinical application
  • Contributes to the development and review of educational aspects of Instructions for Use (IFUs), training materials, and other technical documentation
  • Supports Technical Services and Customer Service teams with training content and clinical education, primarily through digital and online channels
  • Collects and synthesizes feedback from Sales, customers, and internal teams to continuously improve educational offerings
  • Monitors competitive education approaches and digital learning trends and shares insights with Marketing, GPM, and Academy leadership
  • Ensures education-related processes comply with Össur’s Quality Management System and applicable regulatory requirements
  • Independently manages projects, priorities, and deliverables within established policies and procedures
  • May lead or coordinate cross-functional project work related to digital education initiatives

Skills

  • Vocational or Bachelor's degree in a relevant field
  • Certified Prosthetist & Orthotist (CPO) or equivalent clinical certification
  • Minimum 5 years of relevant experience with a vocational degree or 2 years with a Bachelor's degree
  • Excellent presentation skills
  • Computer literacy: Word, Excel, PowerPoint, Outlook
  • Premiere Pro experience preferred
  • Experience in digital education, online training, or educational content development is highly desirable

Benefits

  • Competitive Compensation Packages
  • Medical, Dental, and Vision Benefits
  • 401(k) Retirement Plan with employer matching contribution
  • 9 paid holidays
  • 13 vacation days, birthday and two (2) volunteer day
  • 8 sick days within your first year of employment
  • Paid Parental Bonding

Company Overview

  • Össur is a leading global provider of innovative mobility solutions that help people live a Life Without Limitations®. It was founded in 1971, and is headquartered in Reykjavík, Gullbringusysla, ISL, with a workforce of 1001-5000 employees. Its website is http://www.ossur.com/.
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