Note: The job is a remote job and is open to candidates in USA. Charlie Health is a rapidly growing organization focused on connecting individuals to life-saving behavioral health treatment. The Clinical Administrator will support the clinical team with scheduling, attendance, data collection, and technology issues to ensure efficient care delivery for clients.

Responsibilities

• Open groups and ensure technical setup for day's expected clients
• Virtual interaction with clients -- welcoming them to group, answering questions
• Facilitates client and group facilitator virtual entry during treatment session
• Monitors group attendance and helps to contact any absent clients
• Verifies and publishes group attendance for all days and times of treatment
• Effectively communicates client absences, technological difficulties, or clinical concerns with relevant team members, clients, and families
• Provides clients and families with calendar invitations and text reminders to treatment sessions
• Track and monitor alumni or family groups as needed
• Administer surveys
• Other duties as assigned

Skills

• W2 part-time role
• Must be available for 10 hours/week minimum
• Work authorized in the United States and native or bilingual English proficiency
• Have access to reliable technology resources & WiFi to work in a remote setting
• High attention to detail and ability to work independently and efficiently
• Proficiency with cloud-based communication and software–Slack, Dropbox, Gmail, Zoom, Google Drive, EMR
• Limited proficiency in Microsoft Office–Excel, or Google Sheets
• Clinical Administrators must have availability: Monday - Thursday from 3-8pm MT (highly preferred) or Monday - Thursday from 10-2pm MT
• Friday/Saturday availability highly preferred
• Previous expertise working with a wide range of ages, including children, teens, young adults, and adults clients in both individual and group settings is highly preferred

Benefits

• Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees.
• The cost for this background check will be paid for in full by Charlie Health.

Company Overview