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Remote Client Relations Representative

Remote · Japan Full-time

Globe Life AO is seeking motivated professionals who are ready to take the next step in their careers within a structured, remote environment focused on growth, mentorship, and meaningful work. Whether you're transitioning from a client-facing role or looking for a more flexible career path with long-term growth potential, this opportunity provides the training, support, and professional development needed to succeed. In this role, you'll connect with individuals and families who requested information about available supplemental benefit programs, guide them through their options, and provide exceptional service throughout the process. What You'll Gain 100% remote work environment from anywhere in the United States Flexible scheduling that supports work–life balance Warm client inquiries provided — no cold calling or prospecting required Comprehensive training and licensing support Weekly direct deposit Monthly and quarterly performance bonuses Medical reimbursement program for qualifying expenses Leadership development programs and mentorship opportunities Professional conferences, recognition events, and performance incentives Long-term income potential through vested renewals Collaborative, growth-focused team culture What You'll Be Doing Connect with individuals and families who requested information about available benefits Schedule and conduct virtual consultations through Zoom Explain available supplemental benefit options clearly and professionally Answer questions and help clients make informed decisions regarding their coverage needs Guide clients through the enrollment process from start to finish Support clients through onboarding and ongoing communication Maintain accurate digital records and documentation Deliver a professional, client-focused experience built on trust and service Participate in training, mentorship, coaching, and professional development sessions Who Thrives in This Role Professionals with experience in customer service, sales, healthcare, education, hospitality, or other people-focused fields Strong communicators who enjoy building relationships and helping others Self-motivated individuals who take initiative and value accountability Organized professionals comfortable managing responsibilities independently Candidates confident using Zoom and digital communication tools Individuals interested in long-term career growth and leadership development No prior insurance industry experience is required. Training and licensing support are provided.

Requirements

Authorized to work in the United States Must be physically located within the United States Reliable high-speed internet connection Windows-based laptop or desktop computer with webcam capability Eligible to obtain a Life Insurance License (licensing support provided) About Globe Life AO For more than 70 years, Globe Life AO has partnered with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families nationwide. Built on a foundation of service, integrity, and professional development, Globe Life AO continues to create meaningful career opportunities for individuals seeking flexibility, growth, and long-term success.

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