Open role
[Remote] Business Operations Associate
Note: The job is a remote job and is open to candidates in USA. Braiins is a company focused on operational efficiency, and they are seeking a Business Operations Associate to manage systems and daily operations for their commercial team. The role involves building automations, streamlining processes, and ensuring effective communication across various departments.
Responsibilities
- Own the systems and day-to-day operations of the commercial team, freeing sales reps to focus primarily on selling
- CRM: Build logic and automations that remove bottlenecks and surface better insight into BD activity through automated quotes and contracts, email sequences, reporting, and pricing structures
- Accounting: Partner with our accounting team to ensure invoicing goes out on time and client payments are collected, and continuously look for ways to streamline the process
- Marketing: Act as the day-to-day point of contact between BD and Marketing, making sure commercial requests are fulfilled
- Product: Serve as the day-to-day liaison between BD and Product, keeping requests moving and aligned
- Business Development: Stay on top of the latest tools and insights that could bring value to the commercial team, and bring them in
Skills
- 2+ years in revenue operations, sales operations, business operations, or a similar role supporting a commercial or BD team
- Hands-on experience administering and automating CRM workflows, reporting, and integrations
- Strong process orientation and a bias for removing friction; you spot bottlenecks and fix them without being asked
- Comfort working across accounting, marketing, and product functions, and translating between them
- Strong ownership, clear communication, and the ability to deliver independently in a remote environment
- Experience with quote/contract automation, CPQ tools, or building pricing logic
- Familiarity with billing and invoicing workflows, ideally in a high-volume or mid-market context
- Experience scaling operations through a growth or volume inflection point
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