Note: The job is a remote job and is open to candidates in USA. Nelnet Business Services (NBS) is a division of Nelnet, Inc. that provides payment technology and education services to various organizations. The Business Development Representative is responsible for retaining and acquiring customers through consultative sales and excellent customer service, primarily via phone and online communication.

Responsibilities

• Close deals in a highly competitive, consultative selling environment
• Up-sell to existing customers through education and providing additional product knowledge of software and services or new products and services
• Cold call and generate qualified sales leads
• Create proposals for targeted prospects or existing customers
• Provide expertise and advice to potential prospects and current customers regarding product and service offerings
• Use Salesforce CRM to maintain records of contacts, accounts, leads, opportunities, updating, and report generation
• Forecast and prepare sales plans to achieve sales goals

Skills

• Bachelor's Degree in business, communications, marketing or a related field or a combination of education and related experience
• 1-3 years of experience creating/maintaining business relationships via telephone
• Proven track record of high performance and achieving goals
• Willingness to engage in direct sales and customer calling
• Articulate with the ability to establish rapport quickly with customers and maintain long-term relationships
• Excellent verbal and written communication and interpersonal skills while displaying a high energy level and positive attitude
• Team-oriented
• Comfort in initiating business conversations with decision makers
• Ability to Identify and develop strategies to overcome obstacles in the prospect's or current customer's decision making process
• Ability to build a strong pipeline, close new business and expand relationships with new and existing customers
• Self-driven with excellent time management and organizational skills and the ability to take direction well
• Strong computer skills including sales management/data management software, presentation software, web hosting applications, and MS Office applications (Word, Excel, PowerPoint, and Outlook)
• Strong follow-up skills and accuracy
• Customer service and call center experience a plus
• Experience presenting via the web and in-person to both small and large groups
• Experience in education or payment industry sales (particularly with technology and service sales) a plus

Benefits

• Medical, dental, vision, HSA and FSA
• Generous earned time off
• 401K/student loan repayment
• Life insurance & AD&D insurance
• Employee assistance program
• Employee stock purchase program
• Tuition reimbursement
• Performance-based incentive pay
• Short- and long-term disability
• A robust wellness program

Company Overview