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[Remote] Business Development Manager, People Operations

Remote · Poland Full-time

Note: The job is a remote job and is open to candidates in USA. Escalon Services is a Business Process Management company that provides essential business services to small and medium-sized businesses. They are seeking a Business Development Manager for their People Operations Team to uncover and win new HR outsourcing opportunities, working closely with Client Engagement Managers and strategic partners to deliver tailored solutions.

Responsibilities

  • Become the trusted HR outsourcing partner to our Client Engagement Managers (CEMs) — your internal referral network — and to the client teams they serve
  • Run a disciplined cadence of book-of-business reviews with CEMs to surface and qualify new harvesting opportunities across the existing client base
  • Coach and equip CEMs with the talk tracks, tools, and resources they need to spot opportunities inside their own accounts
  • Read the signs and triggers of an HR outsourcing need — rapid headcount growth, new-state expansion, compliance gaps, HR or finance leader turnover, renewals, M&A or financing events — and move on them fast
  • Lead strategic conversations with CFOs, owner-operators, and executive teams, translating their challenges into practical HR outsourcing solutions
  • Facilitate crisp discovery calls that get to the real pain points, then bring the right internal subject-matter experts (SMEs) so the right people are in the room solving the right problems
  • Think like a risk manager — identify each client’s compliance and risk exposures and design solutions that reduce risk and cost while making their lives simpler and easier
  • Develop and nurture referral relationships that generate additional harvesting opportunities across the base
  • Manage a high volume of concurrent opportunities with speed and precision, keeping pipeline, activity, and forecast accurately tracked in Salesforce
  • Partner with the CRO, People Operations, and delivery teams to scope, price, and cleanly hand off won engagements for a seamless client experience
  • Other Duties as assigned

Skills

  • Bachelor's degree, or equivalent professional experience in HR, benefits, or sales
  • Minimum 5 years selling HR products and services (PEO, ASO, HRO, benefits, payroll, or related HR outsourcing solutions)
  • Deep, expert-level knowledge of HR outsourcing and the challenges facing small and mid-sized employers, including solid working knowledge of payroll, benefits, and PEOs
  • Gravitas and credibility with CFOs, owner-operators, and executive teams — likeable, trustworthy, and speak their language
  • Proven ability to quickly earn the trust of internal referral partners and client teams alike
  • Strong consultative, strategic selling skills, with a track record of high-level conversations and discovery that uncovers the real need
  • An instinct for small-business problem solving — making clients' lives simpler while reducing risk and cost — and the ability to think like a risk manager
  • High energy and drive, with the discipline to keep a relentless cadence and juggle many accounts and opportunities at once
  • Exceptional curiosity and listening skills; reads the signs and triggers of a new harvesting opportunity and acts on them
  • Speed, accuracy, and a high attention to service and detail
  • Highly organized and self-managing, and thrives working fully remotely
  • Strong AI skills, using AI tools to work faster and produce high-quality proposals
  • Proficiency with Salesforce (our CRM)
  • Microsoft Suite
  • Google Workspace
  • Experience with sales-engagement and proposal-automation tools
  • HR certification (SHRM-CP/SHRM-SCP or PHR/SPHR) or benefits credential
  • Experience selling into or working alongside a PEO or broker channel
  • Experience in a “land-and-expand” or account-based growth motion within an existing customer base
  • Working knowledge of benefits, and multi-state HR compliance

Company Overview

  • Escalon exists to unburden entrepreneurs. It was founded in 2006, and is headquartered in Palo Alto, California, USA, with a workforce of 1001-5000 employees. Its website is https://escalon.services/.
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