Note: The job is a remote job and is open to candidates in USA. The Medical College of Wisconsin is dedicated to facilitating life-saving biomedical research. The Business Analyst II will ensure the operational effectiveness of systems and workflows, design and improve processes, and manage projects to optimize resources within the institution’s research systems.

Responsibilities

• Translates business requirements into business solutions; acts as liaison between departmental leaders, staff and information technology staff to design and configure business solutions to ensure business requirements have been met
• Works closely with stakeholders to define business requirements and with technical staff to develop solution alternatives and actively participates in defining objectives to support changing business needs and availability
• Coordinates IT troubleshooting and day to day activities within the department to ensure seamless and minimal downtime of hardware, software and reporting requirements
• May manage small to mid-sized projects/tasks and represent the department on larger enterprise-wide project teams
• Creates and maintains project schedules by developing project plans and specifications, estimating time requirements, establishing deadlines, monitoring milestone completion, tracking all phases of the project product/service lifecycle, providing timely reporting of issues that impact project progress, coordinating actions, and resolving conflicts
• Coordinates and conducts project team meetings regularly to review project deliverables and deadlines
• Has knowledge and experience in the various techniques to elicit, analyze and communicate requirements within assigned functional areas
• Establishes test plans, test cases and executes testing
• Assists with end user training
• Recommends information technology solutions to meet business needs and coordinates the planning, development, and implementation of these solutions

Skills

• Bachelor's degree
• 3 year's experience
• Knowledge of computers, electronics, digital media, databases, applications, software development, risk management, and information security
• Customer support, systems analysis, troubleshooting, problem solving, and listening skills
• Communication skills are a must – both written and oral communication skills to clearly and precisely document and communicate project objectives, scope, business requirements, and project technical implementation components

Benefits

• Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options
• 403B Retirement Package
• Competitive Vacation and Paid Holidays offered
• Tuition Reimbursement
• Paid Parental Leave
• Employee & Family Assistance Program (EFAP)
• Pet Insurance
• On campus Fitness Facility, offering onsite classes
• Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.

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