Note: The job is a remote job and is open to candidates in USA. RTS Tactical is a rapidly growing U.S.-based Body Armor and Tactical Gear manufacturer headquartered in Miami, Florida. They are seeking a motivated and driven Sales Development Representative (SDR) to help expand their impact by qualifying leads, conducting prospecting, and building relationships with prospective customers.

Responsibilities

• Qualify inbound leads from Law Enforcement agencies, First Responders, and consumers
• Conduct strategic outbound prospecting to generate meetings and opportunities for Account Executives
• Build relationships with prospective customers through phone, email, and other communication channels
• Assist consumers with product questions, abandoned carts, inbound inquiries, and smaller direct-purchase opportunities
• Collaborate closely with Account Executives to support larger Law Enforcement opportunities and agency outreach efforts
• Maintain accurate activity tracking and follow-up within the company CRM
• Follow up consistently with prospects and customers to ensure exceptional service and communication
• Participate in weekly sales meetings, coaching sessions, and ongoing training
• Represent RTS Tactical with professionalism, integrity, and a service-first mindset
• Contribute to a culture of accountability, teamwork, and continuous improvement

Skills

• Individuals with Sales Development Representative (SDR) or Business Development Representative (BDR) experience
• Current or former Law Enforcement, Military, or First Responder personnel looking to transition into a professional sales career
• Tactical enthusiasts or individuals passionate about serving the Law Enforcement and First Responder community
• Customer service professionals who have demonstrated strong communication skills and a desire to grow into sales
• Work ethic, coachability, communication skills, and a genuine desire to learn
• Previous SDR, BDR, B2B customer service, or B2B inside sales experience
• Military, Law Enforcement, First Responder, or tactical industry experience is highly valued
• Strong verbal and written communication skills
• High energy, positive attitude, and strong work ethic
• Coachable mindset and willingness to accept feedback
• Strong organizational skills and attention to detail
• Comfortable working in a fast-paced, performance-driven environment

Benefits

• Comprehensive sales and product training
• Direct mentorship from experienced Account Executives and sales leaders
• Clear career advancement opportunities
• Mission-driven team environment
• Benefits package including health, dental, vision, life insurance, PTO, and 401(k) matching
• Paid training

Company Overview