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[Remote] Billing Specialist I

Remote · Norway Full-time

Note: The job is a remote job and is open to candidates in USA. Trustmark is dedicated to improving wellbeing for everyone through a culture of equality and trust. The Billing Specialist I role involves managing and processing billing activities for clients, including handling invoices, reconciling payments, and addressing billing inquiries.

Responsibilities

  • Enters daily premium deposit and validates balanced debits; audits & researches incoming checks; issues premium refunds as needed
  • Primary contact for external customer correspondence; assists with customer service duties, including generating past due calls, change processing, and other information requests or data entry requests
  • Prepares monthly invoices for external vendors/carriers; enters payments and tracks past due payments; communicates with customers related to past due vendor/carrier payments and logs information
  • Accurately processes and reconciles premium payments at an employee policy level, following company guidelines

Skills

  • High School Diploma or GED with 0 – 2 years of related experience

Benefits

  • Health/dental/vision
  • Life insurance
  • FSA and HSA
  • 401(k) plan
  • Employee Assistant Program
  • Back-up Care for Children, Adults and Elders
  • Many health and wellness initiatives
  • Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums
  • Bonus (may be eligible)

Company Overview

  • Trustmark is a national employee benefits company. It was founded in 1913, and is headquartered in Lake Forest, Illinois, USA, with a workforce of 1001-5000 employees. Its website is https://www.trustmarkbenefits.com/.
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