Note: The job is a remote job and is open to candidates in USA. Bloom Equity Partners backs RightCrowd, a rapidly expanding company in the Physical Identity and Access Management industry. The Associate Technical Project Manager will support the delivery of enterprise customer implementations by coordinating project activities, managing documentation, and ensuring effective communication between teams and stakeholders.

Responsibilities

• Assist in managing project timelines, task lists, and action items across one or more customer implementation projects
• Support all phases of the project lifecycle — from requirements gathering and solution design through to deployment and handover
• Track project milestones, flag risks and dependencies, and escalate issues to senior team members as appropriate
• Maintain and update project plans, status reports, and change request logs under the guidance of the lead TPM
• Participate in and help facilitate regular customer meetings, taking notes and following up on action items
• Prepare meeting summaries, status update decks, and project documentation for both internal and external audiences
• Support the preparation of change requests and assist in communicating scope, schedule, or budget changes to stakeholders
• Collaborate with implementation engineers, solution architects, QA, and customer success teams to coordinate deliverables
• Assist in resource tracking and help ensure team members have the context and materials needed to execute their tasks
• Maintain accurate records in project management and collaboration tools (Jira, Confluence, MS Project, etc.)
• Follow established project management processes, methodologies, and templates (Agile, Scrum, Waterfall/hybrid)
• Support quality checks to ensure deliverables meet customer success criteria before sign-off
• Contribute to continuous improvement by identifying process gaps and suggesting improvements

Skills

• 1–3 years of experience in project coordination, project management, or a related role (internship or industry experience accepted)
• Bachelor's degree in Information Technology, Computer Science, Business Administration, Engineering, or a related field
• Familiarity with project management tools such as Jira, Confluence, MS Project, or similar
• Strong written and verbal communication skills in English; comfortable interacting with international stakeholders
• Highly organized, detail-oriented, and able to manage multiple tasks simultaneously
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Exposure to SDLC methodologies — Agile, Scrum, or Waterfall — in an academic or professional context
• PMP, CAPM, or equivalent project management certification (or currently pursuing)
• Experience supporting enterprise software implementation or SaaS delivery projects
• Background in or exposure to security, access control, or identity management solutions

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