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[Remote] Associate Site Reliability Engineer

Remote · United Arab Emirates Full-time

Note: The job is a remote job and is open to candidates in USA. Red Hat is the world’s leading provider of enterprise open source software solutions, and they are seeking an Associate Site Reliability Engineer. The role involves contributing code to enhance service scalability and reliability, participating in an on-call schedule, and resolving customer issues escalated from the support team.

Responsibilities

  • Help and develop peers' capabilities through knowledge sharing, mentoring, and collaboration
  • Participate in a regular on-call schedule, including occasional paid weekends and holidays
  • Practice sustainable incident response and blameless postmortems
  • Resolve customer issues escalated from the Red Hat Global Support team
  • Work within a small agile team to develop and improve SRE software, support peers, plan and self-improve

Skills

  • Bachelor's degree (U.S. or foreign equivalent) in Computer Science, Software Engineering or related field
  • Working knowledge of building cloud resource providers (AWS, Azure, or GCP)
  • Working knowledge of software engineering using Golang or python
  • Working knowledge of containers and Kubernetes on Linux
  • Working knowledge of microservices development and architecture
  • Working knowledge of distributed source control systems with git/gitlab

Benefits

  • This position may also be eligible for bonus, commission, and/or equity.
  • Telecommuting role to be performed anywhere in the U.S.
  • Participate in a regular on-call schedule, including occasional paid weekends and holidays.

Company Overview

  • Red Hat is a software company that offers enterprise open-source software solutions. It is a sub-organization of IBM. It was founded in 1993, and is headquartered in Raleigh, North Carolina, USA, with a workforce of 10001+ employees. Its website is http://www.redhat.com.
  • Company H1B Sponsorship

  • Red Hat has a track record of offering H1B sponsorships, with 13 in 2026, 157 in 2025, 148 in 2024, 156 in 2023, 181 in 2022, 154 in 2021, 106 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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