Note: The job is a remote job and is open to candidates in USA. Washington University School of Medicine in St. Louis is seeking an EHR Application Analyst III to manage and support Epic and other Clinical applications. The role involves planning, analyzing, designing, implementing, and maintaining applications while collaborating with various stakeholders to ensure effective use of the systems.

Responsibilities

• Takes technical responsibility across all stages and iterations of configuration development and deployment
• Plans and drives software configuration activities. Adopts and adapts appropriate software configuration methods, tools and techniques
• Measures and monitors the application of standards for configuration design and deployment
• Drives investigation and resolution of issues relating to applications. Maintains application support processes, and checks that all requests for support are dealt with according to agreed procedures. Uses application management software and tools to investigate issues, collect performance statistics and create reports
• Provides authoritative advice and guidance on test planning and execution. Adopts and adapts appropriate testing methods, automated tools and techniques to solve problems in tools and testing approaches
• Manages user experience evaluation of systems, products, services or devices
• Ensures that the security, usability and accessibility requirements have been met and that required practices have been followed
• Develops, maintains, and tests incident management procedures in agreement with service owners
• Investigates escalated, non-routine and high-impact incidents to responsible service owners and seeks resolution
• Facilitates recovery, following resolution of incidents. Ensures that resolved incidents are properly documented and closed

Skills

• High school diploma or equivalent high school certification or combination of education and/or experience
• Epic Certification - Epic Systems
• Applications Development And Support (5 Years)
• Bachelor's degree
• Application Management Software
• Communication
• Cross-Departmental Collaboration
• Epic EHR
• Incident Management
• Software Configurations

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

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