Note: The job is a remote job and is open to candidates in USA. Amtex Systems Inc is seeking a skilled Adobe Sign SaaS Platform Administrator to manage, configure, and operate the Adobe Sign platform at scale. This role involves end-to-end administration, including platform configuration, integrations, workflows, user management, and security settings.

Responsibilities

• Administer and manage all aspects of the Adobe Sign SaaS platform, ensuring secure, scalable, and compliant operation
• Configure and maintain account-level, group-level, and user-level settings in Adobe Sign
• Design, create, and manage custom workflows, templates, agreement processes, and automation rules
• Manage groups, roles, permissions, and access controls to meet business and compliance requirements
• Troubleshoot platform issues related to workflows, agreements, user access, and integrations
• Enable, configure, and support custom integrations with enterprise systems (e.g., CRM, ERP, workflow tools)
• Manage and support Adobe Sign APIs, including token management, API users, scopes, and integration troubleshooting
• Collaborate with development and integration teams to onboard new use cases and ensure reliable system connectivity
• Administer Adobe Admin Console, including identity management, product profiles, licensing, and role assignments
• Lead and execute user migrations between Adobe Admin Consoles, ensuring data integrity, minimal disruption, and audit readiness
• Coordinate user provisioning, deprovisioning, and access changes in alignment with identity and access management standards
• Support consolidation or separation of Adobe environments as required by organizational changes
• Develop and maintain standard operating procedures (SOPs), admin guides, and technical documentation
• Provide Tier 2 / Tier 3 operational support for Adobe Sign service issues and escalations
• Proactively identify opportunities for automation, standardization, and process improvement within the platform
• Support platform upgrades, new feature rollouts, and change management activities

Skills

• Proven hands-on experience administering Adobe Sign SaaS platform in an enterprise environment
• Strong expertise in Adobe Sign account, group, workflow, and settings configuration
• Adobe Sign API integration and automation
• Adobe Admin Console, including identity, licensing, and user migration between consoles
• Experience supporting large-scale user bases and complex organizational structures
• Strong understanding of SaaS security, access control, and compliance principles
• Ability to troubleshoot complex platform and integration issues independently
• Strong analytical and problem-solving skills
• Excellent documentation and communication skills
• Ability to work independently while collaborating with cross-functional teams
• Detail-oriented with a strong focus on operational reliability and security

Company Overview

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