Note: The job is a remote job and is open to candidates in USA. Flashfood is on a mission to reduce food waste and provide affordable food access through their innovative app-based marketplace. They are seeking a Senior Account Manager, Enterprise Partnerships to manage and grow relationships with their largest grocery retail partners, focusing on strategic account management and driving measurable growth.

Responsibilities

• Own end-to-end relationships with enterprise grocery partners across the West Coast, from C-suite executives to store operations teams
• Develop and execute strategic account plans aligned with partner goals across sustainability, profitability, and adoption
• Expand existing accounts through new store rollouts, pilots, and increased program adoption
• Lead regular business reviews using clear, data-driven insights and performance narratives
• Conduct store visits and deliver in-person training to improve execution and adoption
• Partner closely with internal teams (Product, Operations, Marketing, Data, Customer Success) to drive partner success and resolve issues
• Identify adoption barriers, training gaps, and performance issues, and lead corrective action plans
• Translate performance data into compelling, partner-facing insights and recommendations
• Represent the voice of the retailer internally to influence roadmap and prioritization decisions
• Support renewals and contract expansions with strong, data-backed business cases
• Represent Flashfood at partner meetings and industry events
• Build internal champions within partner organizations who advocate for Flashfood
• Develop and manage a partner NPS program in collaboration with Product and Marketing to track satisfaction and loyalty

Skills

• 7+ years of experience in enterprise account management or partnerships
• Experience working with large retailers; grocery or retail tech experience strongly preferred
• Strong understanding of retail operations and the intersection of sustainability and profitability
• Excellent communication, presentation, and negotiation skills with senior stakeholders
• Strong analytical skills with the ability to use KPIs to drive decisions
• Passion for sustainability and reducing food waste at scale
• Experience building or managing partner NPS or satisfaction programs
• Familiarity with tools such as Tableau, Google Suite, Confluence, and Asana

Benefits

• Competitive salary, equity, and comprehensive benefits
• 100% remote work with flexibility and trust
• Mission-driven work that reduces food waste and expands access to affordable food
• A fast-growing, collaborative team with big ambitions
• Real opportunities for career growth

Company Overview