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[Remote] Account Manager (Data Platforms & Agency)

Remote · Ethiopia Full-time

Note: The job is a remote job and is open to candidates in USA. Fluent, Inc. is a commerce media solutions provider connecting top-tier brands with highly engaged consumers. The Account Manager will support the Audience Solutions team in managing client deliverables and coordinating between sales and the data engineering team.

Responsibilities

  • Serve as a coordination layer between sales and client-facing teams and the Audience Solutions data engineering team, ensuring segment requests are submitted with complete information and tracked through to delivery
  • Own intake documentation for incoming audience requests, gathering segment specifications, client deadlines, distribution targets, and data methodology requirements
  • Manage the AS project queue: track ticket status, surface blockers, and communicate timeline updates to commercial stakeholders
  • Support client-facing deliverables including segment availability confirmations, match test results, and audience performance summaries
  • Assist in maintaining the Audience Solutions segment catalog — keeping naming conventions, CPM tiers, and vertical classifications current and accurate
  • Support leadership on QBR prep, client reporting, and prioritization reviews
  • Serve as a first point of contact for inbound AS requests from internal sales teams

Skills

  • 1-3 years of experience in account management, media operations, ad tech, or a related field
  • Strong written communication and project coordination skills
  • Comfort navigating data-adjacent tools (project management platforms, CRMs, spreadsheets, or similar)
  • Ability to translate between technical and non-technical stakeholders
  • Exposure to audience segmentation, programmatic advertising, or data marketplaces is a plus

Benefits

  • Competitive compensation
  • Ample career and professional growth opportunities
  • Health, dental, and vision insurance
  • Pre-tax savings plans and transit/parking programs
  • 401K with competitive employer match
  • Volunteer and philanthropic activities throughout the year
  • Educational and social events
  • Fully stocked kitchen
  • Catered breakfast and lunch
  • Office manager keeps the calendar stocked with activity-filled events
  • Participating in recreational sports leagues
  • Networking with She Runs It
  • Bonding with across teams during quarterly outings to baseball games, fancy dinners, and pizza-making classes

Company Overview

  • Fluent empowers brands to acquire and retain customers across the entire omnichannel marketing experience. It is a sub-organization of IDI. It was founded in 2010, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is http://www.fluentco.com.
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