Note: The job is a remote job and is open to candidates in USA. Daybreak is revolutionizing sleep health through innovative at-home solutions for obstructive sleep apnea. They are seeking an experienced Account Manager to support and scale strategic partnerships, focusing on managing and growing enterprise-level partnerships and driving operational success.

Responsibilities

• Serve as a strategic partner to key accounts and customers post-sale
• Manage and grow enterprise-level partnerships and contracts valued at $200K+
• Partner closely with Account Executives in a 1:1 support model to ensure successful onboarding, implementation, retention, and expansion
• Lead customer success and implementation initiatives across multiple stakeholders
• Identify opportunities to improve scalability, operational efficiency, and customer experience
• Act as a trusted advisor to customers while coordinating internally across sales, operations, and leadership teams
• Support long-term account growth and partnership development

Skills

• 5+ years of experience in Account Management, Customer Success, Partnerships, or Implementation
• Experience managing enterprise or strategic accounts with contracts of $200K+ ARR/value
• Strong executive presence and communication skills
• Strategic thinker with the ability to lead, influence, and scale processes—not just execute tasks
• Proven ability to manage complex relationships and drive customer outcomes
• Highly organized, collaborative, and solutions-oriented
• Background working at a reputable technology company (Google, Meta, or similar high-performing tech/startup environments preferred)
• Startup or high-growth company experience strongly preferred

Company Overview