Note: The job is a remote job and is open to candidates in USA. Influx is a rapidly growing company that provides high-quality customer support services. They are seeking an experienced Account Executive to build the Account function and unlock expansion revenue within their existing client base.

Responsibilities

• Generate expansion revenue
• Increase the strength, breadth, and scope of Influx's relationships within client organisations beyond the initial point of contact
• Identify and understand the specific situation, needs, and challenges of clients; match the right Influx solution to their requirements
• Guide clients through their buying journey and decision-making hurdles
• Partner closely with Delivery Directors and SDMs to rapidly source, follow up on, and nurture expansion leads
• Nurture and manage your pipeline using Hubspot, LinkedIn, Sybill, the People App, and Google Meet
• Communicate back to the business what you're working on, why, and what's working - contribute actively and accurately to pipeline reporting and meetings
• Win expansions. Close deals

Skills

• Over 3 years of experience in sales, account management, or customer success across Digital services, SaaS software, CX solutions, or similar
• Excellent communication skills - you can take the lead in a conversation, leave no room for interpretation, and know when it's time to listen
• Partnership-building skills - you build strong relationships with multiple stakeholders at a client and help them drive internal change
• Entrepreneurial energy - you're persistent, excited about B2B relationships, and you know how to find and close expansion opportunities
• Commercial instinct - you understand recurring revenue, can identify upsell signals early, and you close

Benefits

• The opportunity to make a real commercial impact at a fast-growing scale-up.
• Working closely with global leaders and delivery teams on high-value client growth.
• A remote working arrangement in a globally distributed organisation, with business trips expected a few times a year.
• Uncapped earning potential with a commission structure rewarding expansion wins.

Company Overview