Note: The job is a remote job and is open to candidates in USA. CareFirst BlueCross BlueShield is a healthcare organization seeking an Account Consultant III to manage and grow a book of business with complex accounts. The role involves developing client relationships, driving sales initiatives, and ensuring account renewals while addressing client needs and complaints effectively.

Responsibilities

• Ensures that each assigned account renews annually and aggressively pursues growth within groups by developing and implementing account specific benefit and financial strategies
• Manages and develops a set of assigned accounts to increase productivity and sales of products, as well as identifying potential customers and sets approach strategies
• Develops strong and long-term client relationships
• Takes ownership of territory team initiatives and ensures deadlines are met
• Resolves issues and handles client complaints quickly and effectively
• Gets feedback and suggests ways to increase customer engagement

Skills

• CANDIDATES MUST LIVE IN THE MD, DC, VA AREA IN ORDER TO TRAVEL INTO THE OFFICES AND FOR CLIENT MEETINGS AND STAFF MEETINGS
• Bachelor's Degree in Business, Finance or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience
• Current health and life license for the jurisdictions of Maryland, DC, and Virginia
• 8 years sales/healthcare
• Knowledge and understanding of CRM and other client management tools
• Strong customer service orientation
• Ability to recognize, analyze, and solve a variety of problems
• Excellent communication skills both written and verbal
• Must be eligible to work in the U.S. without Sponsorship
• Experience in a similar sales position with a competitor or another Blue Cross Blue Shield plan is preferred

Benefits

• CareFirst offers a comprehensive benefits package
• Various incentive programs/plans
• 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements)

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