Energy Solutions is a company focused on delivering large-scale energy, carbon, and water-use savings through market-based programs. They are seeking a Rebate Processing Coordinator to support program operations by processing, reviewing, and validating incentive claims, contributing to impactful energy efficiency initiatives. The ideal candidate will thrive in a collaborative environment and communicate effectively with participants and internal teams.

Responsibilities

• Review incentive program claims including attachments, sales data to ensure program requirements are met
• Communicate with participants on any claims needing further documentation and answer program-related questions
• Monitor the rebate application queue to ensure rebate applications are processed in a timely manner
• Collaborate with program manager on rebate processing guideline changes and updates
• Ensure rebate program emails and phone calls are responded to in a timely manner and escalate unresolved external issues appropriately
• Enter and maintain incentive claim information in internal or proprietary online platforms and tracking systems
• Communicate with team members through participation in team meetings and through regular progress reports on assigned tasks
• Format Excel spreadsheets and upload to our proprietary online platform
• Recommend and implement process improvements as identified for maximum efficiency and accuracy

Skills

• High School Diploma
• A minimum of 1 year of administrative or data entry work experience
• Advanced beginner skill with MS Office tools including Outlook, Word, and Excel
• Advanced beginner skill with database management systems
• Excellent time management, organizational, and multi-tasking skills with strong attention to detail
• Ability to work independently and juggle competing priorities with minimal guidance
• A bachelor's degree
• Prior experience in claims processing or a similar role
• Familiarity with energy efficiency rebate programs

Benefits

• A generous retirement package
• Medical, dental and vision insurance
• Other pre-tax contribution plans
• An Employee Stock Ownership Plan (ESOP)

Company Overview