Responsibilities & Duties: - Collaborate with clients to understand their business needs and requirements, and provide consultation on how the software applications can meet those needs effectively. - Design and configure software solutions based on client requirements. - Give insight on best practices and take part in our process improvement cycles. - Maintain the ongoing maintenance and administration of software applications, including software updates, patches, and enhancements. - Build and maintain effective relationships with clients, partners, vendors, and internal team members. Requirements: - Education in Information Technology, Business, or a related field. - Proven experience in software configuration, customization, and user training. - Experience working in a cross-functional team environment, collaborating with sales, support, and development teams. - Excellent communication and interpersonal skills. - Proven problem-solving and analytical abilities, with a proactive and solution-oriented mindset. Salary - $117,000US What we can offer: 3 weeks' vacation and 5 personal days Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment Employee stock ownership and RRSP/401k matching programs Lifestyle rewards Remote work and more!