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Program Manager – Operations Support

Remote · Mexico Full-time

Job Description:

  • Support new business implementations and operational continuity across multiple sites
  • Partner with engineering to develop detailed process flows and layout plans
  • Participate in performance improvement and crisis management support
  • Attend operational reviews for RFPs and implementation tollgates
  • Partner in hyper-care support for relocations, application migrations, and new launches
  • Help to manage UAT and volume stress testing
  • Engage in DQP sessions and cross-functional planning forums to gain experience and contribute to successful outcomes

Requirements:

  • Bachelor's degree in Industrial Engineering, Supply Chain, Operations Management, or related field
  • 0 to 2 years of experience in operations, logistics, or program management
  • Strong analytical and problem-solving skills with attention to detail
  • Experience with process engineering, operational enablement, or system testing preferred
  • Ability to manage multiple priorities across concurrent projects
  • Familiarity with Lean, Six Sigma, or Kaizen methodologies is a plus

Benefits:

  • Health insurance
  • 401(k) matching
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities

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