About the position Responsible for managing all aspects of outsourced fulfillment operations including identifying vendor partners, contract negotiation, onboarding and ongoing business relationships with Third-Party Logistics/Fulfillment (3PL’s) providers. The role acts as the primary point of contact for managing the strategic partnership between Nintendo and our external fulfillment providers.

Responsibilities

• Serves as the primary operational point of contact for assigned 3PL partners.
• Manages relationships with all potential 3PL providers (direct to consumer and retail order fulfillment).
• Manages the implementation/integration with 3PL’s via EDI/API to their WMS/ERP/TMS.
• Establish and verify all 3PL partners meet KPI’s for each business segment.
• Manages the review and auditing of billing invoices (fulfillment and freight) as they pertain to 3PL activities.
• Leads quarterly business reviews for performance of 3PL related activities.
• Manages relationships with internal stakeholders to ensure operational objectives are met.
• Provides inventory holding and fulfillment forecast for business activities at 3PL to include inbound, outbound, storage requirements.
• Oversee the operational tasks of inventory flow to and from all 3PL’s (inclusive of reverse logistics from consumers).

Requirements

• 7 years of experience in supply chain fulfillment (e-commerce and retail) or related field.
• Experience managing cross functional projects
• Experience in Enterprise Resource Planning (ERP) integrations across companies
• Creating and communicating expectations of standard operating procedures (SOP’s) and key performance indicators (KPI’s) of the business
• Bachelor’s degree in Supply Chain Operations, Logistics, Business, or a related field or equivalent experience.
• Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role.

Nice-to-haves

• APICS/SCCP certification strongly preferred.

Benefits

• medical
• dental
• vision
• 401(k)
• paid time off
• potential for a semi-annual discretionary performance bonus