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PLM Windchill Consultant

Remote · Japan Full-time

Job Title: PLM Windchill Consultant (SAP / PTC) Location: Remote (Supporting Rancho Cordova, CA) Duration: 3-Year Contract Pay Rate: $50–55/hr

Overview

We are seeking a PLM Windchill Consultant to support a large consulting engagement with a Fortune 1000 client. This role focuses on the post-implementation (“operate phase”) of an existing SAP–PTC Windchill environment. The ideal candidate will serve as a technical lead, supporting a small team (4 resources) while owning system operations, enhancements, and ongoing optimization efforts. This is a highly visible role requiring strong technical expertise, leadership, and stakeholder communication.

Key Responsibilities

Leadership & Stakeholder Engagement

  • Lead and mentor a team of 4 supporting the Windchill PLM environment
  • Serve as the primary liaison between business and IT stakeholders
  • Drive ticket triage, prioritization, and status updates
  • Provide guidance on system improvements, enhancements, and best practices

System Operations & Administration

  • Manage day-to-day operations of Windchill (12.x), including system health, uptime, and performance
  • Configure and maintain lifecycles, workflows, and data structures
  • Oversee user roles, access controls, and security permissions
  • Ensure data integrity, version control, and compliance standards
  • Perform system updates, patches, and upgrades

Support & Issue Resolution

  • Provide technical support to engineering, manufacturing, and supply chain users
  • Troubleshoot system issues and lead root cause analysis
  • Manage tickets, defects, and requests via ServiceNow or similar tools
  • Ensure SLA adherence across incident and problem management

Enhancements & Integration

  • Design and implement system enhancements and customizations
  • Support integrations between Windchill and SAP S/4
  • Develop and maintain REST APIs and middleware integrations (e.g., Boomi)
  • Identify opportunities for process improvement and automation

Required Qualifications

  • 6–7+ years of experience with PTC Windchill / SAP PLM environments
  • Strong experience with Windchill 12.x (Product Lifecycle Management)
  • Hands-on experience with Java / J2EE
  • Experience developing REST APIs and system integrations
  • Experience integrating PLM data with SAP S/4 (Boomi or similar tools)
  • Proven ability to lead small teams and manage deliverables
  • Strong communication skills and ability to collaborate cross-functionally

Nice to Have

  • Experience supporting a Fortune 1000 environment
  • Background working in consulting or large-scale implementations

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