Personal Lines Insurance Broker Are you a RIBO and/or AMF licensed Insurance Broker or Agent? Come build the future of insurance with us. What’s in it for you? Competitive compensation with monthly bonus Up to 5 weeks of vacation per year 100% remote work or downtown Montreal office space Work internationally for up to 90 days per year Top-tier health benefits (health, dental, vision, etc.) & life insurance Unlimited sick and mental health days Paid parental leave (4 months top up) Flexible start date (but the sooner the better!) Why us? YouSet is revolutionizing the insurance industry by combining technology, data and human expertise. We’re on a mission to build the most user-friendly and highly rated insurance platform in Canada. In less than 4 minutes, our powerful technology screens the market to help you save 29% on average on your home and car insurance and get you covered instantly, online. To date, we’ve helped over 400,000 users shop for their insurance with an average of 4.9 stars in online reviews. What will you be responsible for? Client Engagement: Assist clients with their home and auto insurance needs. Answer coverage questions and offer personalized advice. Set up new policies or complete policy modifications. Client Follow-Up: Proactively reach out to clients to ensure we are continuously offering a policy that best suits their needs at a competitive price. Communication: Communicate effectively via phone, email, and SMS with clients to build trust. Deliver outstanding customer service. Performance Review: Monitor personal performance and meet daily/weekly/monthly targets. Documentation: Maintain accurate records of client interactions and add follow-up activities in our CRM system. Collaboration: Work closely with the customer service and sales team to achieve team objectives. Participate in developing strategies to boost sales, client retention and overall satisfaction. Continuous Learning: Stay updated on product knowledge and industry trends. Participate in training sessions and professional development activities. Career Growth: Move towards a senior position in our insurance team or a team lead role after your first 2 years with us. Do you have what it takes? You have a valid RIBO and/or AMF certification You have at least 2 years of experience as an insurance broker or agent You have at least 5 years of relevant experience in customer service or sales You’re proactive and have strong problem-solving skills You have strong oral and written communication skills in French and English You’re a quick learner with an interest in technology This opportunity is for a full-time position in a high-growth company, with increasing responsibilities. Do you picture yourself working with us? Don’t miss your chance and apply today!