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Personal Lines Account Manager, Retail

Remote · Malaysia Full-time

HUB International is a leading insurance brokerage seeking a Personal Lines Account Manager to join their high-performing team. The role involves managing a personal lines portfolio, delivering tailored insurance solutions, and building lasting client relationships.

Responsibilities

  • Lead with Confidence: Manage a personal lines portfolio, providing expert advice and solutions that reflect each client’s unique needs
  • Quote, Sell & Serve: Deliver full-service insurance support—quoting, servicing, and selling home, auto, and specialty products with precision and care
  • Build Client Loyalty: Go beyond expectations to create meaningful, long-term client relationships grounded in trust and value
  • Underwrite Smart: Analyze risk and pricing strategies to optimize coverage and ensure protection that’s both effective and competitive
  • Collaborate & Grow: Thrive in a team-oriented environment that prioritizes mentorship, learning, and shared success
  • Contribute & Innovate: Bring forward ideas to enhance service delivery and contribute to a strong, evolving team

Skills

  • A client-first mindset and natural ability to build rapport and foster loyalty
  • Proven sales or service experience, ideally in personal insurance
  • Strong verbal and written communication skills, with a professional and approachable tone
  • Solid organizational and time management skills—you know how to prioritize and deliver
  • Tech-savvy and quick to learn new systems and platforms
  • RIBO Licensed (or ready to obtain it quickly)
  • 1-2 years of relevant experience
  • Designations like CAIB or CIP are assets and show your dedication to the craft

Benefits

  • Competitive compensation package, including incentives, bonuses, and additional earning opportunities.
  • Flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle.
  • Robust benefits package, including company-matched RRSPs, designed to support you and your family.
  • HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed.
  • Reimbursements for professional licensing and membership fees, reflecting our investment in your expertise.
  • Special discounts on events, travel, accommodations, and personal home & auto insurance
  • Extended health benefits
  • Disability insurance
  • RRSP matching
  • Paid-time-off benefits
  • Eligible bonuses for some positions.

Company Overview

  • HUB International is an insurance brokerage company that offers employee benefits, business, and personal insurance products and services. It was founded in 1998, and is headquartered in Chicago, Illinois, USA, with a workforce of 10001+ employees. Its website is https://www.hubinternational.com.
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