Description Patient Support Coordinator (Temporary Contract) Location: Jacksonville, FL based, but working remotely Position Type: Temporary / Project-Based Contract Start Date: Immediate Schedule: Monday through Friday, 8 AM to 5 PM Join Our Team We are seeking a polished, professional, and compassionate Patient Support Coordinator to support our Patient Experience team during a special project initiative. This role serves as a key point of contact for patients, helping ensure clear communication, exceptional service, and timely resolution of questions or concerns. The ideal candidate is calm under pressure, highly professional on the phone, and able to communicate with empathy and confidence in a fast-paced healthcare environment.

Key Responsibilities

Manage inbound and outbound patient communications Provide patient follow-up and service recovery support Address concerns professionally and escalate issues to leadership when appropriate Accurately document patient interactions and outcomes Assist with administrative projects and communication initiatives as needed Deliver a positive, patient-centered experience with every interaction

Qualifications

Excellent communication and interpersonal skills Professional phone presence and strong customer service abilities Ability to remain composed during sensitive or challenging conversations Strong organizational, multitasking, and documentation skills Experience in healthcare, hospitality, customer service, patient relations, or a similar field preferred Proficiency with computer systems and data entry Position Details Temporary contract assignment Approximately 2-month project duration Potential for extension based on business needs Immediate start available Full-time hours may be required during the project

Compensation

Competitive monthly compensation Details discussed during the interview process Why Join Us? At Precision Imaging Centers, we are committed to delivering Superior Care and Exceptional Clarity. This is an excellent opportunity for a customer-focused professional who enjoys helping others and making a positive impact on the patient experience. Apply today to join a team dedicated to exceptional service and compassionate patient care.

Requirements

Excellent communication and interpersonal skills Professional phone presence and strong customer service abilities Ability to remain composed during sensitive or challenging conversations Strong organizational, multitasking, and documentation skills Experience in healthcare, hospitality, customer service, patient relations, or a similar field preferred Proficiency with computer systems and data entry