At MUSC Health, we are dedicated to providing the highest quality of patient-centered care. As a Patient-Centered Medical Home CMA Care Coordinator Level I, you will play a crucial role in ensuring our patients receive the comprehensive and coordinated care they deserve. We are seeking a compassionate and detail-oriented individual with a strong background in healthcare and a passion for improving patient outcomes. If you are looking for a rewarding career where you can make a difference in the lives of others, we encourage you to apply for this integral role on our team. Coordinate and manage the care of patients within the Patient-Centered Medical Home (PCMH) model. Collaborate with interdisciplinary team members to develop and implement comprehensive care plans for patients. Monitor and track patient progress, ensuring timely and appropriate follow-up care. Serve as the primary point of contact for patients and their families, addressing any questions or concerns they may have. Educate patients on their care plans, including medication management, appointment scheduling, and other necessary resources. Advocate for patients and advocate for their needs within the healthcare system. Conduct comprehensive assessments of patient needs, including physical, emotional, and social factors. Ensure accurate and timely documentation of patient interactions and care plans. Participate in quality improvement initiatives to enhance patient outcomes and satisfaction. Stay up-to-date on industry standards and best practices in patient-centered care. Collaborate with community resources and healthcare providers to ensure seamless transitions of care for patients. Provide support and guidance to other team members, including CMAs and medical assistants. Adhere to all HIPAA and patient privacy regulations. Maintain a professional and compassionate demeanor at all times, reflecting the values of MUSC Health. Continuously evaluate and improve processes to enhance the overall patient experience. MUSC Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.