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Orthotic and Prosthetic AR Specialist

Remote · Vietnam Full-time

Are you a financial detective with a passion for solving complex billing puzzles? Do you thrive on tracking down elusive payments, overturning denials, and ensuring every claim is accurately processed? We’re looking for an experienced Orthotic & Prosthetic Insurance AR Specialist who brings tenacity, precision, and a solution-focused mindset to the revenue cycle. If you have hands-on experience in O&P accounts receivable, follow-up, and denial management, this is your chance to make a real impact. In this role, you’ll be the go-to expert for resolving aged claims, analyzing denial trends, and keeping cash flow healthy for specialized prosthetic and orthotic providers.

What You'll Do

AR Follow-Up and Denial Management Work all aging accounts (30+ days) for assigned O&P clients using payer calls, online portals, and claim status tools Investigate and resolve denials, underpayments, payment delays, and requests for additional documentation Execute denial management procedures in line with client contracts and internal protocols Identify accounts over 90 days and escalate for strategic review Trend Analysis and Communication Spot recurring denial patterns, payer trends, and potential compliance risks Share insights and tips with the Client Success Manager to improve billing performance Collaborate with internal teams to proactively reduce denials Documentation and Software Use Accurately document all follow-up actions across multiple billing platforms Maintain proficiency in client-specific billing software and payer portals Keep detailed, audit-ready records of AR activity Our Ideal Candidate Required: Experience in Orthotic & Prosthetic insurance AR, follow-up, and denial management Solid understanding of O&P billing codes, payer requirements, and medical billing lifecycle Strong attention to detail, organization, and time-management skills Confidence navigating multiple billing platforms and payer portals Persistent, curious, and solution-oriented mindset Excellent communication and collaboration skills Why This Role Matters Unresolved claims affect providers, patients, and operations. Your expertise ensures that prosthetic and orthotic providers are reimbursed correctly and patients can access the care they need — no dollar left behind. If you’re ready to bring your O&P AR skills to a team that values accuracy, strategy, and impact, we want to hear from you. Please Note: We are not working with staffing agencies or third-party recruiters for this position. Direct applicants only.

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