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Operations Specialist III

Remote · Mexico Full-time

Job Description:

  • Provide analytical support and leadership for key Claims-related projects
  • Regulatory reporting such as CMS and Medicaid
  • Serve as high dollar claims reviewer
  • Identify payment integrity issues with claims reimbursement methodologies
  • Prepare and deliver responses to legal correspondence and state complaints
  • Provide Claims Subject Matter Expertise (SME) for cross-functional meetings including operational and new business implementation
  • Act as primary Claims Representative and SME for corporate projects
  • Act as primary Claims Representative on external audits
  • Assist in development of policies and procedures for claims processing, COB, appeals and adjustment functions
  • Lead Claims initiatives such as working with IT and others to automate claim functions; improve front end paper claim process; and report development with SIS
  • Contribute to and/or develop user stories or provide user story guidance for sprint planning
  • Implement new business including the design, testing and delivery of supporting processes to the business
  • Perform any other job related instructions, as requested

Requirements:

  • Bachelor’s degree or equivalent years of relevant work experience required
  • Minimum of five (5) years of healthcare claims environment, equivalent managed care, healthcare operations or professional industry experience is required
  • Advanced proficiency level experience in Microsoft Word, Excel and PowerPoint
  • Data analysis and trending skills
  • Work with accumulators
  • Demonstrated understanding of claims operations specifically related to managed care
  • Advanced knowledge of coding and billing processes, including CPT, ICD-9, ICD-10 and HCPCS coding

Benefits:

  • Comprehensive total rewards package
  • Potential for bonuses tied to company and individual performance

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