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Operations & AI Automation Associate

Remote · Sri Lanka Full-time

PLEASE SUBMIT YOUR RESUME/CV IN ENGLISH

Job Title: Operations & AI Automation Associate (Executive Assistant Track) Location: Remote (LATAM) Employment Type: Full-time Salary Range: $1,700 – $2,200 USD per month English Requirement: C1 level English proficiency required

About the Company

The company is a private membership community for entrepreneurs who have successfully exited their companies. Its members include founders, operators, and investors focused on their next chapter — investing, building new ventures, and designing meaningful lives after exit. The organization hosts curated events, small-group forums, and private experiences that bring together exceptional founders and investors. As the community grows, the team is looking for a highly capable operator to support operations and build scalable, AI-driven systems. This is not a traditional assistant role. This position sits at the intersection of operations, systems design, and AI workflow automation, with a clear path toward Chief of Staff or Operations leadership. Role Overview The company is seeking a highly organized, systems-oriented, and technically capable professional who can design and implement AI-powered workflows while supporting core operations. This role combines execution, automation, and systems thinking. The primary goal is to reduce manual work, improve efficiency, and build scalable operational infrastructure. The selected candidate will work closely with the founder and leadership team and will play a key role in enabling a high-performance, automation-first organization.

Key Responsibilities

AI & Workflow Automation

  • Design and deploy AI-powered workflows across operations (member onboarding, support, events, communications)
  • Build and manage automations using tools such as n8n, Zapier, Make, APIs, and AI agents
  • Implement and manage AI copilots using tools such as Claude Code and similar environments
  • Reduce manual workload by systemizing repetitive tasks and processes
  • Continuously audit workflows and improve efficiency (time saved, error reduction)

Operations & Systems

  • Own and maintain internal systems (Notion, CRM, communication tools)
  • Build scalable processes for member experience, events, and internal operations
  • Ensure data is structured, accessible, and usable across the team
  • Enable self-serve access to information and reduce operational bottlenecks

Communication & Support

  • Triage and route communications using structured workflows and automation
  • Support scheduling and coordination where automation cannot replace it
  • Maintain high-quality interactions with members, partners, and stakeholders

Event & Operations Coordination

  • Support planning and execution of events across multiple cities
  • Coordinate logistics with venues, vendors, speakers, and members
  • Manage invitations, scheduling, and attendee communication

Tools and Systems Used Candidates should be comfortable working with modern tools and learning quickly. Core tools include:

  • Notion
  • Google Workspace
  • n8n, Zapier, Make
  • Claude Code and AI tools (e.g., Claude, ChatGPT)
  • Slack
  • CRM and communication platforms
  • Analytics tools (e.g., PostHog or similar)

Qualifications (Required)

  • C1 level English proficiency (written and spoken)
  • Proven experience building or managing workflow automations (n8n, Zapier, Make, or similar)
  • Experience and strong comfort working with tools such as n8n and Claude Code
  • Experience using AI tools or building AI-assisted workflows in a hands-on, practical way
  • Strong systems thinking and ability to design scalable processes
  • Experience documenting processes and building operational systems
  • Strong organizational and execution skills
  • Ability to manage multiple priorities and workstreams simultaneously
  • Comfortable working with founders or senior stakeholders
  • High attention to detail and problem-solving mindset
  • Ability to work independently and figure things out with limited guidance

Nice to Have

  • Experience working in startups, communities, or high-growth environments
  • Exposure to APIs or basic technical integrations
  • Experience in operations, business operations, or Chief of Staff-type roles

Growth Opportunity This role is designed for high-potential candidates who want to grow into:

  • Chief of Staff
  • Operations Lead
  • Head of Community Operations

The selected candidate will help build the operational backbone of a growing, automation-first organization. Location Remote (LATAM), with occasional travel for events.

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