Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 707 OLD DALTON ELLIJAY RD City: CHATSWORTH State: Georgia Postal Code: 30705 Job Description: Other duties as assigned. Reports complaints, grievances, and events out of the ordinary in the risk events application Identifies opportunities to improve the patient and their families’ experience with the Organization, aimed at preventing events that have a negative impact on patient care Identifies opportunities to improve the patient and their families’ experience with the Organization, aimed at preventing events that have a negative impact on patient care Demonstrates the ability to maintain good relationships, face to face and over the phone. Must comply with proper phone etiquette. Assists with assessing educational needs in clinical areas and develops educational content aligning with organizational goals and evidence-based practice guidelines. Researches literature and facility policy to ensure educational efforts are aligned with best practices. Develops and delivers educational content aligning with the Education Department and organization’s goals and initiatives Facilitates scheduled educational activities/inservices and also provides just-in-time training on the patient care units as opportunities arise Maintains accurate and organized records of learning activities Assists in ongoing development of overall education plan and specific initiatives for the organization Provides immediate service recovery using the ACT Recovery Model as needed under the guidance of the Supervisor. Education:

• Associate's of Nursing [Required]
• Bachelor's of Nursing [Preferred] Field of Study:
• in Nursing Work Experience:
• 3+ full-time hospital-based nursing (direct patient care) [Required]
• Additional studies in healthcare administration, marketing and communications or equivalent experience in customer service [Preferred]
• Critical Care Nursing experience [Preferred]
• Experience with conflict resolution and the art of apology [Required]
• Instructional or related experience delivering educational content to adults [Preferred]
• Patient care experience in a variety of clinical specialties in the hospital setting [Preferred] Licenses and Certifications:
• Registered Nurse (RN) [Preferred]
• Basic Life Support - CPR Cert (BLS) [Required]
• Advanced Cardiac Life Support Cert (ACLS) [Preferred]
• Pediatric Advanced Life Support Cert (PALS) [Preferred] Pay Range: $31.44 - $54.92 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.