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Military OneSource Counselor

Remote · New Zealand Full-time

About the position Responsibilities

  • Provide appropriate type of service based on member's presentation, clinical history and needs and accurately differentiate between NMC and Military medical services
  • Formulate accurate description of member's clinical presentation in their individual clinical records and maintaining appropriate records, case notes, forms and reports as well as database entries
  • Maintain appropriate confidentiality according to DoD standards
  • Manage duty to warn and restricted reporting situations according to Department of Defense (DoD) protocol
  • Participate in staff meetings, case consultations, and training opportunities Requirements
  • Master's Degree in psychology, social work, marriage/family therapy or counseling or related mental health field
  • Current, valid, unrestricted counseling license/certification in Colorado, which grants the authority to provide counseling services as an independent practitioner in their respective fields, such as LP, LMFT, LCSW, LPC
  • 2+ years of experience, post-licensure, that demonstrates acquired knowledge of one or more of the behavioral or social sciences equivalent to a social work, psychology, marriage/family therapy, or counseling major
  • Experience using various computer applications and move through computer screens while talking with members
  • Proven ability to build rapport, assess and address risk, and develop goals with service members and their families in a telephonic, video or digital modality
  • Proven ability to work with a culturally and geographically diverse population
  • Proven ability to address a variety of problems and issues as presented by callers
  • Proven ability to work flexibly and creatively with other professional team members
  • Proven solid written, verbal and interpersonal skills
  • Access to high-speed internet from home
  • Dedicated, distraction-free space in home for home office
  • Ability to speak fluent English
  • United States Citizenship Nice-to-haves
  • Experience working with and/or for military communities
  • Employee assistance program (EAP) experience
  • Bilingual Spanish/English
  • Veteran/military retiree, wounded warrior, and/or military spouse
  • 1+ year of experience performing Risk Assessments with Adults
  • 1+ year of experience performing short term / solution focused therapy with adults Benefits
  • Comprehensive benefits package
  • Incentive and recognition programs
  • Equity stock purchase
  • 401k contribution

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