Vibes is a mobile-first platform that enhances customer engagement through mobile messaging and marketing solutions. They are seeking a detail-oriented Messaging Operations Coordinator to assist in activating new campaigns, manage vendor relationships, and ensure effective communication among stakeholders.

Responsibilities

• Wrangle multiple parties to ensure we hit deadlines for multiple concurrent projects
• Deliver strong internal and external communication; keep stakeholders in the loop
• Manage short-code inventory and process weekly reports
• Demonstrate strong attention to detail in all interactions with partner companies; maintain “good standing partner” relationship
• Learn and understand industry and government compliance practices related to mobile; develop internal documentation for Vibes employees; Keep key stakeholders (Customer Success, Sales, etc.) up-to-date with changes
• Manage industry and carrier auditing processes, including tracking, reporting, communication with internal teams and industry partners
• Develop strong relationships with internal stakeholders, external partners, and clients

Skills

• 1-3 years of experience managing projects with cross functional teams
• Demonstrated track record of effective project management and critical thinking skills
• Strong written and verbal communication skills
• Proactively identify and develop solutions to problems
• Tech savvy: can learn new web-based interfaces quickly, strong working knowledge of MS Office (Word, Excel, PowerPoint and Outlook)
• Ability to effectively manage relationships with on-site and off-site partners and team members
• Organized, motivated, and detail-oriented
• Ability to complete large volumes of work efficiently and effectively
• Professional, reliable, driven, and results-oriented
• Client-facing experience preferred

Benefits

• Competitive salaries
• Options
• Medical, dental and vision coverage
• Short and long term disability
• Life insurance
• 11 paid holidays
• Flexible vacation
• Commuter benefits
• A 401(k) plan and match
• A paid parental leave program

Company Overview