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Lifestyle Services Coordinator

Remote · Hong Kong Full-time

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide. Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service. About the Position We are currently expanding our remote client services team and are looking for motivated, organized individuals to join us as Lifestyle Services Coordinators. In this role, you'll help clients organize personalized travel experiences by managing planning details, coordinating reservations, and providing ongoing support throughout the booking process. This opportunity is ideal for individuals who enjoy customer interaction, multitasking, and working independently in a flexible remote environment. Experience in hospitality, scheduling, administrative support, retail, or customer service is helpful but not required. Full training and continued mentorship are provided for all team members. Primary Responsibilities Assist clients with travel requests, scheduling preferences, and vacation planning needs Coordinate accommodations, cruises, flights, transportation, excursions, tours, and related travel services Research destinations, pricing, and package availability through approved supplier and reservation systems Organize booking records, confirmations, itinerary details, and travel updates Communicate professionally with clients through email, phone, and online messaging platforms Support travelers with reservation adjustments, itinerary revisions, and follow-up assistance Maintain detailed and accurate client information within internal company systems Stay current on travel promotions, destination updates, and supplier announcements Attend virtual onboarding sessions, team trainings, and ongoing professional development programs

Qualifications

Strong interpersonal and communication skills Excellent organizational abilities with attention to detail Comfortable managing multiple responsibilities in a remote work setting Familiarity with email, web-based platforms, and basic computer applications Reliable internet access and professional communication habits Positive attitude and willingness to learn new skills and systems Interest in travel coordination, hospitality, client services, or administrative support Must be at least 18 years of age Applicants must be authorized to work within the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions What We Provide Fully remote work opportunity Flexible scheduling availability Guided onboarding and structured training support Ongoing mentorship and development resources Access to supplier networks, booking systems, and travel planning tools Eligibility for travel-related discounts, incentives, and recognition opportunities Career growth potential within a supportive and expanding remote team

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